Code and Name BSB40120 Certificate IV in Business CRICOS Course Code 103973A Status Current Student · Local · International Duration 1 year Timetable Refer to course brochure Delivery Mode · Face to Face · Online Entry Requirements · Higher School Certificate or equivalent; or · AQF Certificate III level qualification or equivalent or higher; or Pathways · BSB50120 Diploma of Business · Employment as an Administrator or Operations Officer Intake Dates For course intake dates, click here. Payment Options · Full-fee
· Employment experience in Business support positions such as:
- Data Entry Operator
- Customer Service Officer
- Payroll Officer
- Clerical Officer
This course reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. People in these positions assume responsibility for their own performance, and are likely to provide leadership, guidance and support to others. They may also have some responsibility for organising and monitoring the output of teams.
This course has 12 units of competency, which includes 5 core units and 7 elective units. Learners must complete all 12 units to complete this course.
| Core Units of Competency | |
| Unit Code | Unit Name |
| BSBLDR411 | Demonstrate leadership in the workplace |
| BSBLDR413 | Lead effective workplace relationships |
| BSBOPS402 | Coordinate business operational plans |
| BSBXCM401 | Apply communication strategies in the workplace |
| BSBXTW401 | Lead and facilitate a team |
| Elective Units of Competency | |
| Unit Code | Unit Name |
| BSBWHS411 | Implement and monitor WHS policies, procedures and programs |
| BSBCMM411 | Make presentations |
| BSBPMG430 | Undertake project work |
| BSBSTR401 | Promote innovation in team environments |
| BSBLDR412 | Communicate effectively as a workplace leader |
| BSBLDR414 | Lead team effectiveness |
| BSBOPS404 | Implement customer service strategies |
Learners that successfully complete this course will be issued with a Nationally Recognised Qualification:
- BSB40520 Certificate IV in Leadership and Management
Academic Pathways
On completion of this course, graduates may undertake the BSB50420 Diploma of Leadership and Management or other Diploma level qualification from the BSB Business Services Training Package.
Employment Pathways
Graduates may also seek employment in frontline management or supervisory positions in small, medium or large enterprises, in a variety of industries, in the private sector. Graduates with no employment experience should expect to enter the industry in positions such as Assistant or other related business support positions. Graduates with relevant employment experience could obtain positions such as Coordinator, Supervisor or Team Leader.
Next Intake
11th April 2022
4th July 2022
26th September 2022
16th January 2023
10th April 2023
3rd July 2023
Why Choose Us?
Our courses are driven by industry
Our Trainers are experts in their field
We are one of Australia’s longest running Registered Training Organisations (RTO Code: 0249)
Useful Links
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Schedule, Tuition Fees and Census Days
Employment Pathways
Graduates of this course can seek employment as a Coordinator, Supervisor or Team Leader.
This course is Nationally Recognised in Australia and is recognised under the Australian Qualifications Framework.
