Code and Name BSB40120 Certificate IV in Business CRICOS Course Code 106074A Status Current Student · Local · International Duration 1 year Timetable Refer to course brochure Delivery Mode · Face to Face · Online Entry Requirements · Higher School Certificate or equivalent; or · AQF Certificate III level qualification or equivalent or higher; or Pathways · BSB50120 Diploma of Business · Employment as an Administrator or Operations Officer Intake Dates For course intake dates, click here. Payment Options · Full-fee
· Employment experience in Business support positions such as:
- Data Entry Operator
- Customer Service Officer
- Payroll Officer
- Clerical Officer
This course is for people desiring to work as Administrators or Operations Officers in small, medium or large organisations, in a broad range of industries within the private sector. People in these positions use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
This course has 12 units of competency, which includes 6 core units and 6 elective units. Learners must complete all 12 units to complete this course.
| Core Units of Competency | |
| Unit Code | Unit Name |
| BSBCRT411 | Apply critical thinking to work practices |
| BSBTEC404 | Use digital technologies to collaborate in a work environment |
| BSBTWK401 | Build and maintain business relationships |
| BSBWHS411 | Implement and monitor WHS policies, procedures and programs |
| BSBWRT411 | Write complex documents |
| BSBXCM401 | Apply communication strategies in the workplace |
| Elective Units of Competency | |
| Unit Code | Unit Name |
| BSBOPS404 | Implement customer service strategies |
| BSBPEF502 | Develop and use emotional intelligence |
| BSBPEF402 | Develop personal work priorities |
| BSBLDR414 | Lead team effectiveness |
| BSBHRM415 | Coordinate recruitment and onboarding |
| BSBOPS402 | Coordinate business operational plans |
Learners that successfully complete this course will be issued with a Nationally Recognised Qualification:
- BSB40120 Certificate IV in Business
Academic Pathways
On completion of this course, graduates may undertake the BSB50120 Diploma of Business or other Diploma level qualification from the BSB Business Services Training Package.
Employment Pathways
Graduates may also seek employment in the business operational functions of a small, medium or large enterprise, in a variety of industries, in the private sector. Graduates with no employment experience should expect to enter the industry in positions such as an Assistant or other related support positions. Graduates with relevant experience in the industry could obtain positions such as Administrator or Operations Officer.
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Schedule, Tuition Fees and Census Days
Employment Pathways
Graduates of this course can seek employment as an Administrator and Operations Officer.
This course is Nationally Recognised in Australia and is recognised under the Australian Qualifications Framework.
